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Information for patients who do not attend their appointments

Unfortunately we see dozens of appointments wasted by patients not turning up each month.  If we added up all the appointments that are wasted, we would be able to afford to have an extra GP session!

We realise that everyone can make mistakes however, we have a minority of patients who miss appointments regularly and this impacts significantly on other patients.  We have a policy in place to take action in these circumstances which has been fully approved by our Patient Participation Group.  Please click on the following link for details the policy:-

Beacon Health Group DNA Policy

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website